Last Updated: 30 January 2026
At Shop, customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return or refund according to the following policy.
Return Eligibility
- Returns are accepted within 15 days from the delivery date.
- Products must be unused, unwashed, and returned in original packaging.
- Damaged products caused by customer misuse are not eligible for returns.
- Certain items such as innerwear or clearance sale items may not be returnable.
Refund Process
- Once we receive and inspect the returned item, we will notify you regarding approval or rejection of your refund.
- Approved refunds will be processed to the original payment method within 5–7 business days.
Exchange Policy
- Exchanges are available subject to stock availability.
- Customers can request a size exchange where applicable.
Return Shipping
- Customers may need to pay return shipping charges unless the product received is damaged or incorrect.
Contact for Returns
Email: kadamhanamnt